Seller Verification

FAQ

General Questions

SellwiseHub is a product research and discovery platform that helps sellers identify product opportunities, avoid risky listings, and connect with suppliers or buyers.

Browsing public areas (like Supplier Hub and Launch Exchange) is free.

Advanced tools use tokens, which are purchased separately.

Tokens are usage credits used to run scans and tools.

Each tool consumes a set number of tokens per run.

👉 Tokens are non-refundable once used.

Tools and data

No. SellwiseHub provides data insights, not financial advice or guarantees.

All business decisions remain the user’s responsibility.

We use live and cached marketplace data with intelligent filtering.

Results are directionally accurate, not absolute predictions.

Markets change — always do your own validation.

Some tools require deeper analysis or live data refreshes.

You’ll see progress indicators where applicable.

Supplier Hub

No. Supplier Hub is a connection platform only.

All negotiations, payments, and logistics happen directly between parties.

Suppliers may apply for verification, but verification is not a guarantee.

Users must still perform their own due diligence.

Listings are reviewed. SellwiseHub may approve, pause, or remove listings at its discretion.

Launch Exchange

No. SellwiseHub does not act as a broker, agent, or escrow service.

Listings are reviewed, but buyers must independently verify:

 

  • Revenue

  • Traffic

  • Ownership

  • Assets

 

Accounts & Verification

Verification builds trust and unlocks:

 

  • Supplier Hub listings

  • Launch Exchange listings

  • Increased visibility

 

Browsing is open to everyone.

Creating listings or accessing certain features requires verification.

Yes. SellwiseHub may reject or request more information if details are incomplete or misleading.

Payments & Refunds

Generally, no.

Token purchases are final unless required otherwise by law.

If a tool fails due to a system error, tokens may be refunded at SellwiseHub’s discretion.

Safety & Responsibility

No. SellwiseHub is not responsible for disputes, losses, or agreements made between users.

Yes. Accounts may be suspended or terminated for:

 

  • Abuse

  • Fraud

  • Misuse of tools

  • Violations of Terms of Use

Support

Email us at support@sellwisehub.co.za

SellwiseHub is a tool, not a shortcut.

The best results come from users who combine data with judgment, experience, and proper due diligence.